Privacy Policy

Information We Collect

Information you provide

• Name, email address, phone number, mailing address.
• Business information you submit on forms (agency name, role, website).
• Account credentials for paid products.
• Payment details processed by our payment vendors (we do not store full card numbers on our servers).
• Messages, comments, and support requests you send us.
• Booking information when you schedule a call through our site.

Information collected automatically

• IP address, browser type, device identifiers, operating system.
• Pages viewed, referring URL, time and date of visits.
• Cookies, pixels, and similar technologies (see Cookies).
• General location inferred from IP. We do not collect precise GPS location.

Information from third parties

• Payment processors confirm transaction status.
• Podcast hosts and analytics providers report aggregate listening data.
• Advertising platforms report ad performance.
• Public business directories when you submit a business name.

We do not collect Social Security numbers, dates of birth for underwriting, driver license numbers, or other sensitive identifiers used to issue insurance policies. IDudes, LLC is not a licensed insurance carrier, agent, broker, or producer and does not underwrite, issue, or sell insurance.

How We Use Information

• Operate and improve our websites, podcast, blog, and paid products.
• Process orders, deliver products, and provide customer support.
• Send transactional messages (receipts, account notices, product updates).
• Send marketing emails and SMS where you have consented (see SMS and Email).
• Measure and improve advertising performance.
• Detect fraud, abuse, and security incidents.
• Comply with legal, tax, and accounting obligations.

We do not sell personal information for money. Some state privacy laws define "sale" or "sharing" to include cross-context behavioral advertising. See California rights and Other state rights for opt-out mechanics.

How We Share Information

We share information with:

• Service providers that operate our hosting, email, payments, analytics, and customer support tools, under written contracts limiting their use of the data.
• Advertising partners for measurement and remarketing (see Cookies).
• Professional advisors such as attorneys, accountants, and auditors.
• Government or law enforcement when legally required, or to protect rights, property, or safety.
• A successor entity in the event of a merger, acquisition, or sale of assets.

We do not rent or sell personally identifying information for monetary consideration.

Cookies and Tracking

We and our service providers use cookies, pixels, and similar technologies to operate the site, remember preferences, measure performance, and serve advertising. You can disable cookies in your browser settings. Disabling cookies may break parts of the site.

You can opt out of personalized advertising:

• Google Ads Preferences: https://adssettings.google.com
• Meta (Facebook) ad preferences inside your Facebook account settings.
• Network Advertising Initiative: https://optout.networkadvertising.org
• Digital Advertising Alliance: https://optout.aboutads.info

We honor Global Privacy Control (GPC) signals where required by law.

Third-Party Services on Our Site

The following third-party services may load on theidudes.com pages. Each provider has its own privacy policy.

Marketing and analytics

• Meta (Facebook) Pixel for ad measurement and remarketing.
• Metricool for social media analytics.

Platform and hosting (GoHighLevel / LeadConnector)

• backend.leadconnectorhq.com, services.leadconnectorhq.com, stcdn.leadconnectorhq.com, apisystem.tech, content.apisystem.tech
• assets.cdn.msgsndr.com, cdn.msgsndr.com
• assets.cdn.filesafe.space, cdn.filesafe.space
• images.leadconnectorhq.com

GoHighLevel processes form submissions, contact records, and on-site analytics on its own backend.

Payments

• Authorize.net (js.authorize.net, jstest.authorize.net)
• Safe Web Services (secure.safewebservices.com)

Embeds and assets

• Buzzsprout (podcast audio hosting and listener analytics)
• YouTube (video thumbnails)
• Google Fonts (fonts.googleapis.com, fonts.gstatic.com)
• Google Cloud Storage (storage.googleapis.com)

Infrastructure

• Cloudflare for content delivery, security, and bot management. Cloudflare sets a short-lived __cf_bm cookie strictly necessary to operate the site.

SMS Messaging and TCPA

If you provide your mobile number and opt in, we send marketing and informational text messages from IDudes, LLC. By opting in you give your prior express written consent under the Telephone Consumer Protection Act (TCPA) and applicable state mini-TCPA laws.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to any message to unsubscribe.
• Reply HELP for help, or contact [email protected].
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive marketing SMS is not a condition of any purchase.

Outbound voice calls placed by IDudes, LLC personnel are made manually using a power-dialer (PhoneBurner) and are not autodialed within the meaning of the TCPA.

Email Marketing and CAN-SPAM

Marketing emails comply with the federal CAN-SPAM Act. Every marketing email includes a working unsubscribe link and our postal address. We honor unsubscribe requests promptly. Transactional and account-related emails (receipts, password resets, service notices) are not subject to unsubscribe.

Do Not Track and CalOPPA

This policy is intended to satisfy the California Online Privacy Protection Act (CalOPPA). Our site does not respond to browser "Do Not Track" signals because no common industry standard for compliance has been adopted. We do honor Global Privacy Control where required by law.

Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights, subject to verification:

• Right to know what personal information we collect, use, disclose, and sell or share.
• Right to delete personal information we collected from you.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
• Right to limit the use of sensitive personal information.
• Right to non-discrimination for exercising these rights.
• Right to designate an authorized agent to act on your behalf.

Categories of personal information collected in the past 12 months: identifiers (name, email, phone, IP), commercial information (purchase history), internet activity (browsing on our site), geolocation (general, from IP), audio (recorded support calls if applicable), professional information (agency name, role), and inferences drawn from the above.

We disclose these categories to the service providers and advertising partners listed in Third-Party Services. We do not knowingly sell or share personal information of consumers under 16.

To exercise any right, email [email protected] with the subject "California Privacy Request" and your state of residence. We respond within 45 days, extendable by 45 days with notice.

California "Shine the Light" (Civil Code section 1798.83): California residents may request a list of third parties to whom we disclosed personal information for direct marketing. Send requests to the email above with subject "Shine the Light Request."

Other US State Privacy Rights

Residents of the states below have rights under their state privacy laws, which generally include the right to access, correct, delete, port, and opt out of targeted advertising, sale, and certain profiling. To exercise any right, email [email protected] with the subject "Privacy Request" and your state of residence. We verify identity before responding.

If a denial is appealable under your state law, reply to our response email to file an appeal. If your appeal is denied, you may contact your state Attorney General.

Nevada residents may opt out of the sale of covered information by emailing the address above.

If your state enacts a privacy law after the effective date of this policy, we will honor rights granted by that law as of its effective date.

European, UK, and Swiss Residents (GDPR)

If you access our site from the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation and equivalent UK and Swiss laws give you the following rights:

• Access to your personal data.
• Rectification of inaccurate data.
• Erasure of data ("right to be forgotten").
• Restriction of processing.
• Data portability.
• Objection to processing, including profiling.
• Withdrawal of consent at any time, without affecting prior lawful processing.
• Lodging a complaint with your supervisory authority.

Our legal bases for processing are contract performance, legitimate interests (operating and improving the services, fraud prevention, marketing existing customers), consent (cookies, marketing communications), and compliance with legal obligations. To exercise any right, email [email protected].

Children Under 13 (COPPA)

Our site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact [email protected] and we will delete it.

Data Retention

We retain personal information for as long as needed to provide the services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and are typically between 12 months and 7 years.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is perfectly secure. If a breach affecting your personal information occurs, we will notify you and the relevant regulators as required by law.

International Data Transfers

We are based in the United States. If you access our site from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. Where required, we use Standard Contractual Clauses or equivalent safeguards for transfers from the EEA, UK, or Switzerland.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be announced on the site or by email where required. Continued use of the site after the effective date of a change constitutes acceptance.

Contact Us

IDudes, LLC
258 E River Rd, Ste 100
Tucson, AZ 85704
United States
Phone: 520-397-3203
Email: [email protected]

For our terms governing use of this site and our products, see the Terms of Service.

Frequently Asked Questions